Onboarding and Cancellation Emails


Handshake is a fictional app that connects freelancers with business owners, allowing them to manage their projects and payments in one place. This is my final project from the Fundamentals of UX Writing course offered by the UX Content Collective.


I was asked to:

  1. Write a welcoming email for a freelancer who just signed up to use the Handshake app for the first time
  2. Write an email for a customer who just cancelled their account
I wrote these emails based on the information provided